"Deepening Your Business/Client Relationships: Core Concepts to Drive Satisfaction, Retention, and Referrals"
Connie Sirois is the owner of Reset Focus LLC, the founder of the Captivating Business Communication Community, and a communication consultant, trainer, and writer. Connie helps clients become communicators who truly honor others. She does this by teaching her clients how to focus on what matters most to people. With close to 30 years of communication experience and over a decade of focused business communication study, Connie offers knowledge and techniques that help businesses reach their goals.
When you develop relationships with your stakeholders (be that clients or partners or shareholders or vendors), you create raving fans who are not only satisfied but who are also proud to share you with others. But how do you do that? Many methods exist to connect with stakeholders, but what you really need to focus on for long-term success is what is at the core. The concepts we’ll dig into during our Lunch-n-Learn will help you now and into the future because they are time-tested and applicable to whatever new technological medium or client desire might be popular today. Join us as we learn how to deepen our relationships for more business success.
